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The Process How does it work? |
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In outline, the process works as follows:
- You complete the gift enquiry form on our site and submit it to us.
- We will prepare some initial ideas free of charge, or obligation .If you like our ideas, we will work with you via email to develop an initial concept and quote.
- You approve the initial concept / quote and send us a 25% down payment.
- We then commission the artist and after approximately two weeks in collaboration with you we come back with a final concept. You give us your feedback and when you are happy with that concept we commence the final artwork.
- We email you a variety of photos of your artwork for approval. On your OK , we wrap the work for presentation , package it up safely ready for shipping.
- We advise you via email of shipping and confirm destination details.
The gift arrives . Big smiles.
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How long does it take? |
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At the initial concept stage we will advise you of approximate time the artwork will take to create. Once the final concept is approved the process usually takes 4 -5 weeks, depending on the nature and size of the art. If you have a particular deadline, please let us know and we will consider the time frame in making our recommendations to you. |
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How much does it cost? |
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At this stage you will understand we cannot tell you. A simple artwork may cost you $2000, but prices vary widely. The costs are dependant on the artist chosen, size, medium and complexity of the work, plus shipping, insurance and other factors. A commissioned gift of art is by its nature very special and difficult to quantify prior to initial background discussion (similar to weddings, home remodeling etc). This is why we have provided the preliminary information questionnaire - which is also created to help you gather your thoughts together. If you would like to get an approximate idea of the cost of an artwork ( with no obligation ), please consider the brief questionnaire, or simply contact us for an informal discussion. |
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How can I be sure I’ll be happy with the artwork? |
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We take great care to involve you at every step of the way . Your feedback throughout the process is valued. Only when you are completely happy do we move on to the next stage. |
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Why do you take a 25% down payment? |
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We take a 25% deposit because we have to invest a large amount of time, money and skill developing your commemorative artwork and this shows your commitment to the project. |
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Is delivery really free? |
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Standard delivery is free for items over $2,000. Normally delivery is within 5-7 business days, excluding holidays. if you require UPS Express or Express Plus, there will be an additional surcharge |
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Can you deliver internationally? |
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Certainly. Commemorarts have worked with customers as far away as UK, USA and Australia |
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How do you package my artwork? |
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We take great care in packing your artwork and get expert advise for each individual situation. It is in our interest for your work to arrive in perfect condition, beautifully presented , because we hope that you will recommend us to your friends. |
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Is my artwork insured? |
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Yes, it is insured from the time you complete your final payment to us until it arrives safely at the nominated delivery address. |
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